We mishandled snowstorm BAA

first_imgBAA was also criticised by Virgin Atlantic and British Airways (BA) for not keeping the airlines informed on when they would be able to resume flights.”It was pretty galling on that Tuesday to hear from the Prime Minister on the media that the runway was reopening that afternoon,” Virgin Atlantic chief executive Steve Ridgway told MPs. Source = e-Travel Blackboard: V.V BA operations director Andrew Lord also weighed in.“At the end of the day, if the airport operators do not provide a service to us it is our customers that suffer and that is a situation that is not acceptable to us,” he said. British Airports Authority (BAA) admits it failed to manage London’s Heathrow Airport during December’s snowstorm that forced the cancellation of hundreds of flights. The Telegraph reported BAA chief executive Colin Matthews fronted British MPs last week, who demanded reasons why Heathrow was unable to cope with the extreme weather.Costs for the partial or total closure of Heathrow before Christmas last year cost BAA about £20 million, the MPs were told.“We should have had a plan which envisaged much more snow,” he said.“We certainly should have done better and will do better in the future.”last_img

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